Cove
care
Platform
Clinicians
Facilities
Company
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Platform
Clinicians
Facilities
Company
Sign in
Get started
Help & Support
Find answers instantly or reach a real person. We respond to every message.
Call Us
+1 (800) COV-CARE
Mon–Fri 7am–10pm EST · Sat 8am–6pm
Email Us
support@covecare.com
Response within 2 hours
Live Chat
Available in the app
Response within 5 minutes
Frequently Asked Questions
How do I clock in to a shift?
Why is my booking locked?
How does Instant Pay work?
How do I connect my bank account?
How is my CoveScore calculated?
How do I negotiate a rate?
What happens if a facility disputes my timesheet?
Can I cancel a shift I've booked?
How do I start a background check?
What credentials do facilities require?
Submit a Ticket
Category *
Select a category…
General Question
Credentials & Compliance
Payments & Earnings
Shift / Booking Issue
Clock In / Out Issue
Background Check
Bank / Stripe Issue
Account Settings
Timesheet Dispute
Other
Subject *
Message *
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