Delete your Covecare account
You can ask us to delete your account and your data at any time.
How to ask
In the Covecare app, open Account and tap Delete account. Or sign in on this website and use the button below. If you can't sign in, email hello@mycovecare.com from the email on your account (or send us a message with the phone number on it) and say you want it deleted.
What happens next
We delete your account within 30 days. Deleting it cancels any shifts you've booked, so cancel those yourself first if you can, to give the facility notice. Your profile, credentials and documents, messages, location history and notifications are deleted.
What we have to keep
The law requires us to keep records of payments and taxes (timesheets you were paid for and the amounts, and the details on your 1099) for as long as tax rules require. Your bank and card details are held by Stripe, not Covecare; close your Stripe account with Stripe if you want those removed too. See our Privacy Policy for more.